Desktop Support Intern - AMB Group LLC (Atlanta, GA)
This part-time position will serve as a member of the technical support team and will work with other team members to meet the technical support needs of our associates. Primary duties will include support for desktops, laptops, mobile devices, printers, multifunction copiers, telephones, and other peripheral equipment. Interested individuals should be able to work half days throughout the work week as well as weekends when required.
Qualifications and Education Requirements
Be actively pursuing a Computer Science, Information Systems, or related degree with expected graduation date no sooner than Spring 2018
Be available to work 20 – 30 hours per week primarily within normal business hours. (M-F,9-6)
Possess a strong customer service orientation. Prior experience in a customer service setting highly desired.
Possess technical troubleshooting skills and an understanding of computer hardware, operating systems, and productivity software. Experience with Windows 7/8, Mac OSX, Microsoft Office, iOS desired.
Be approachable and have strong people skills to determine client needs and build strong client relationships.
Must be able to communicate and teach in a manner that both technical novices and experts can understand.
Possess problem-solving skills and the ability to prioritize client requests. Experience working out of a ticketing system desired.
Work in compliance with relevant corporate policies and best practices and communicate those to clients at all levels
PGA TOUR Superstore and AMB Group, LLC, seek an entrepreneurial storyteller to serve as manager of communications for the successful retail chain. The successful candidate will be dedicated to the PGATSS business, but be integrated with the communications team across the Blank Family of Businesses. This position will report directly to the Chief Communications Officer of AMB Group and work very closely with the PGATSS Chief Marketing Officer. The manager will work from PGATSS HQ in Roswell, GA.
The successful candidate will be counted on to drive value for the PGATSS brand by driving its overall narrative primarily in the relevant trade, business, consumer media, as well as through digital and social channels direct to the customer. The manager will help craft annual communication strategy for the brand and lead outreach planning and execution to support key sales periods, new store openings, philanthropic initiatives, executive positioning and thought leadership in the golf retail space.
Roles and Responsibilities
Play a key role in crafting communication strategy for the brand, stores and executive team
Develop key storytelling pillars and lead process of execution
Write and coordinate internal and external communications
Coordinate and service all content materials for media purposes to include video, photos, written materials, etc.
Build and maintain general and targeted press lists
Proactive media outreach and story placement locally, nationally and internationally
Fulfillment of incoming media requests
Collaborate with other BFOB communications professionals and department leadership to support media outreach and event execution needs
Logistical and content support for outbound executive communications
Accompany members of executive management to media events
Work with outside consultants and partners (e.g. PGA TOUR) to coordinate messaging and communications strategies
Qualifications and Education Requirements
Bachelor’s degree required
Demonstrated success in proactive media outreach (story development and placement), social media execution and production of quality media materials
Four (4) to seven (7) years of professional experience in a communications setting; i.e., PR agency, in-house communications department, etc.
Demonstrated experience and success in golf, sports, consumer or retail strongly preferred
Excellent oral and written communication skills
Understanding of primary social media platforms
Excellent time management skills
Ability to manage multiple projects at once while collaborating with a team and other relevant business leaders
Experience with communications and social media measurement
Content development experience
Ability to think strategically, be a self-starter and work within a matrixed organization
Possess an entrepreneurial mindset and collaborative spirit
Apply for Future Notification Only: Future Notification
Future Notification Only - Arthur M. Blank Family of Businesses (Atlanta, GA)
By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions with any of the businesses of the Arthur M. Blank Family of Businesses as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to “My Account-TeamWork Online” at the top of this page, put in your email address and the password you used to create your profile. Arthur M. Blank Family of Businesses are an Equal Opportunity Employer.