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Current available jobs in Sales & Marketing:





Sales & Marketing: Database Marketing/Analytics
CRM & Database Coordinator - AMB Sports & Entertainment (Atlanta, GA)

AMB Sports & Entertainment is a subsidiary of AMB Group, and is comprised of the Atlanta Falcons, Atlanta Falcons Stadium Company, and Atlanta United FC.

Atlanta Falcons

The Atlanta Falcons are a professional American football club and member of the National Football League (NFL).  The team plays its home games at the Georgia Dome in downtown Atlanta, and will move play to Mercedes-Benz Stadium in 2017 when the new stadium opens.  The team’s headquarters and practice facilities are currently located at a 50-acre site in Flowery Branch, Georgia.  The Falcons’ NFL expansion franchise was awarded in 1965 and acquired by Arthur Blank, co-founder of Home Depot, in 2002.  Under Blank’s leadership, the Falcons have become one of the League’s premier teams on and off the field.

Atlanta Falcons Stadium Company

Atlanta Falcons Stadium Company is the developer and future operator of Mercedes-Benz Stadium.  The new home of the Atlanta Falcons and Atlanta United, Mercedes-Benz Stadium will open in 2017.  The stadium will also host numerous other sports and entertainment events.  The multi-purpose venue will feature flexible capacity that can expand to up to 83,000 seats; a retractable roof structure inspired by the oculus in the ancient Rome Pantheon; views of the Atlanta skyline; a 360-degree HD video halo board that, at nearly six stories tall and 1,100 linear feet in diameter, will be the largest in the NFL and the world; an exterior fan plaza that will provide fans with pre- and post-game entertainment; and a technology lounge offering a unique game day experience full of media content and full game immersion.

Atlanta United FC

Atlanta United is Major League Soccer’s 22nd franchise and will begin play in 2017 when Mercedes-Benz Stadium opens.  The club’s avid fan base has set MLS records in fan participation with the number of seats already reserved for the inaugural season.  Since club owner Arthur Blank was awarded the franchise in 2014, Atlanta United is emerging as a top flight organization in MLS and in the community.

Position Summary

AMB Sports & Entertainment (AMBSE) seeks a highly motivated, analytical individual to assist with the database responsibilities and user experiences for a CRM system that serves over 100 employees amongst the Atlanta Falcons, Atlanta United FC, and Mercedes-Benz Stadium staffs. This is an entry-level position, with the potential for long-term employment depending on business need and mutual fit.  If managing a database and using data to improve our business practices is exciting to you, then this role will be a fun, fast-paced way to apply your current skills and develop new ones, while aiding in the opening of an iconic new stadium and the growth of two major sports franchises.

Roles and Responsibilities

  • Assist the CRM Manager in supporting the sales and service departments
  • Serve as a resource to each business unit as an experienced Microsoft Dynamic CRM super-user, providing overall support on a daily basis to the 100+ users for the AMB S&E companies
  • Monitor, assess, and maintain data quality within CRM using data quality tools.
  • Communicate any new data quality standards to users
  • Manage and prepare reports and dashboards to show progress on goals and trends for department
  • Identify, troubleshoot and resolve ad-hoc sales, service, & email requests using a quick response approach and making sound judgment decisions based on available facts
  • Assist with lead prospecting, scoring, cleansing, and assignment via sales/service campaigns
  • Assist with creating strategies to increase fan experience through analytical research and building fan profiles
  • Analyze campaigns for productivity and give feedback on how to enhance our campaigns.
  • Assist in data clean-up process for each Business Units, including current clients and contacts and marketing lists.
  • Monitor and resolve data quality issues (e.g. potential duplicates, conflicting or missing data, merging records).  Provide updates to Director.
  • Identify, troubleshoot and resolve unusual/adverse situations using a quick response approach and making sound judgment decisions based on available facts.
  • Upload new batch contact and account data into Microsoft Dynamic CRM following standard protocols.
  • Create strategies on efforts to increase fan experience through analytical research and building fan profiles.
  • Perform general office administrative responsibilities.

Qualifications and Education Requirements

  • Bachelor’s Degree in Computer Science, Mathematics, or Statistics with additional corresponding experience preferred.
  • 1-2 years experience with a CRM product (Microsoft Dynamics, Salesforce, or Netsuite preferred), using Structured Query Language (SQL), and data analysis
  • Experience in a sports environment preferred
  • Proficient knowledge of database architecture
  • Knowledge of and/or experience with ticketing system software (e.g. TicketMaster, Tickets.com, Paciolan)
  • Ability to exercise independent ideas to evolve database quality, quantity, projects, and functions

 Required Skills

  • Exceptional attention to detail, communication, time management, and organizational skills
  • Strong problem solving, documentation, research/data analysis and resolution skills
  • High level of computer proficiency (Microsoft Word, Excel, Outlook, PowerPoint, Visio)
  • Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness

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Sales & Marketing: Ticket Sales
Inside Sales Associate - Atlanta Falcons Football Club, LLC (Atlanta, GA)

About Atlanta United FC

Atlanta United is Major League Soccer’s 22nd franchise and will begin play in 2017 when Mercedes-Benz Stadium opens.  The club’s avid fan base has set MLS records in fan participation with the number of seats already reserved for the inaugural season.  Since club owner Arthur Blank was awarded the franchise in 2014, Atlanta United is emerging as a top flight organization in MLS and in the community.  Atlanta United is a member of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Atlanta Falcons Stadium Company.

Position Summary

The Atlanta United FC Inside Sales Associate position is a 30 hours per week position and the responsibilities include helping the franchise meet its goals while delivering the highest levels of customer service.  There will be 4 to 6 inside sales associates on the Atlanta United ticket sales team.  The requirements for this position include, but are not limited to, those outlined below.  All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities.  This document does not create an employment contract, implied or otherwise.  It is the employer’s discretion to add or change the duties or requirements of this position at any time.  This position requires a dynamic professional, energetic communicator.

Roles and Responsibilities

  • Convert the current Founding membership base into a 25k+ season ticket base.
  • Sell through outbound sales calls, via phone, online meetings and face-to-face sales presentations to executives and individuals in the area to sell tickets.
  • Perform basic office functions as needed and be expected to attain ticket sales using the tools that are provided and creativity that can benefit in a growth of ticket sales such as social selling techniques, live Chat, and e-brochure presentations using 3D Virtual Vending technology.
  • Work information booths are various community events to focus on lead generation.
  • Attend regional team events promoting ticket sales initiatives.
  • Prospect new companies and other organizations to establishing a personal lead base.
  • Establish relationships with large group prospects for referral and up-sell business.
  • Help answer incoming sales calls utilizing up-selling techniques.
  • Attend sales meetings.

Qualifications and Education Requirements

The ideal candidate should be aggressive, competitive, creative, professional, mature, good listener, self-starter and committed to the team concept.  This candidate will also have demonstrated previous involvement in a wide range of activities or clubs.

Required Skills

  • One to two years of customer service and/or sales experience
  • Strong communication skills
  • Customer service skills
  • Positive attitude and team oriented
  • Excellent knowledge of PC systems including Word and Excel

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Sales & Marketing: Ticket Operations
Ticket Operations Assistant - Atlanta United FC (Atlanta, GA)

About Atlanta United FC

Atlanta United is Major League Soccer’s 22nd franchise and will begin play in 2017 when Mercedes-Benz Stadium opens.  The club’s avid fan base has set MLS records in fan participation with the number of seats already reserved for the inaugural season.  Since club owner Arthur Blank was awarded the franchise in 2014, Atlanta United is emerging as a top flight organization in MLS and in the community.  Atlanta United is a member of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Atlanta Falcons Stadium Company.

Position Summary

The Ticket Operations Assistant will provide support and assistance in the areas of ticket resolution, ticket allocation, ticket inventory control, order fulfillment and ticket distribution for Atlanta United.

Roles and Responsibilities

  • Assist in the processing and establishment of season ticket, group and single match ticket accounts.
  • Provide game-day support in the area of the ticket resolution, customer service and will call.
  • Provide daily customer service to season ticket account holders and the general public.
  • Compile data and execute research on various ticketing related issues.
  • Maintain and update mailing lists of current ticket holders, past ticket holders and prospective ticket holders.
  • Coordinate in-house and on-line ticket and parking order fulfillment.
  • Aid in other duties, functions, and tasks as assigned by full-time associates of the department.
  • May supervise part-time event day staff in Ticket Office.

Qualifications and Education Requirements

  • College degree with emphasis in marketing, sports marketing/management, or a related field.
  • Minimum of one (1) year experience in the field of sports.
  • Proficiency with Archtics ticketing system required.

Required Skills

  • Excellent oral communication skills.
  • Excellent time management and organizational skills.
  • Excellent interpersonal skills and the ability to communicate effectively with all socioeconomic groups.
  • Excellent mathematical skills – ability to compute using whole numbers, fractions, decimals and percentages.
  • Ability to operate a variety of computer applications including, but not limited to, Microsoft’s suite of products such as Word, Excel and Outlook, Ticketmaster and customized in-house ticketing system and database.
  • Familiarity with HTML and SQL is preferred.
  • Must be able to work an irregular work schedule to include nights, weekends and holidays.
  • Ability to work well in a team environment.
  • Must have knowledge of the sport of soccer.

The requirements for this position include, but are not limited to, those outlined above.  All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities.  This document does not create an employment contract, implied or otherwise.  It is the employer’s discretion to add or change the duties or requirements of this position at any time.


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