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Current available jobs in Sales & Marketing:




Sales & Marketing: Event Operations/Management
Executive Events Manager - AMB Group, LLC (Atlanta, GA)

Position Summary

The Manager of Executive Events is responsible for the planning and execution of all events involving the President and/or the Office of the Chairman. This includes oversight of Game Day activities for both the Atlanta Falcons football team and Atlanta United Soccer team, including overseeing all special events held at MBS Stadium, our training facilities and the Family Office. In addition, under the direction of the Chief of Staff, the Manager of Executive Events will also oversee the planning and executive of all events that involve the President/Chairman and his family.     

Roles and Responsibilities

 

Event Administration

    • Manage logistics for all Falcons Game Day activities (*Atlanta United to begin in January 2017) Owner Suite Hospitality – (meals, seating, etc.)
    • Ordering, preparation and delivery of gifts for suite guests and visiting team owner
    • Creation, distribution and tracking of all invitations, security passes and visitor bio’s
    • Escort and host guests on sidelines and in the suites on Game Day
    • Coordinate pre-game sideline and post-game activities for VIPs and guests
    • Management and inventory of merchandise including working with executives on the coordination of donations to various non-profit entities
    • Support logistics and planning of business events at the Family Office or the Chairman’s home (catering, supplies, etc.) as needed
    • Manage the Blank Family calendar of events

Planning and coordination of outside speaking engagements for the President/Chairman

    • Monitor and maintain Chairman’s Contact database
    • Management of the Chairman’s photo repository
  • Provide administrative support to the Chief of Staff to include
    • Reconciling monthly credit card reports for the Executive Office
    • Monitoring and processing invoices for the Chairman’s subscriptions, country club memberships, digital media agreements (i.e. Netflix), etc.
    • Calendaring
    • Preparation of meeting materials for the Chief of Staff and/or the Chairman as needed
    • Travel arrangements
    • Assist with calendaring for the Chairman including meeting preparation (bios, weather reports, etc.), scheduling security/drivers, etc. as needed.
    • Assist with the preparation of the Chairman’s day file Mail delivery to/from 1080 as needed.
       

 

Qualifications and Education Requirements

  • Minimum 4-5 years of experience managing or leading events preferred
  • 2 years of experience providing executive support to Executives/Leadership preferred
  • Bachelor’s degree required

 

Required Skills

  • Experience collaborating effectively as a member of a team
  • Strong oral and written communication skills
  • Good analytical and problem-solving ability
  • Strong organizational and interpersonal skills
  • Well organized and able to prioritize, coordinate, and manage simultaneous tasks/projects
  • Proficiency in all MS Office products, including MS Excel, Outlook, and Word

 


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Sales & Marketing: Client Relations/Customer Service
Fan Services Seasonal Associate - Atlanta United FC (Atlanta, GA)

Atlanta United FC is accepting applications from motivated individuals looking to start a career in the sports industry to work as a Seasonal Fan Services Associate beginning in August 2016. Associate positions will work up to 30 hours per week and will focus on assisting all ticket sales & service executives in their daily activities.  The Associate position will also include the opportunity to learn basic service strategies and assist the sales & service team with the overall service of Founding Member accounts.  These opportunities pay an hourly wage.

Atlanta United Seasonal Service Associates will work closely with the Fan Services Manager and Fan Services Account Executives to complete the following tasks:

  • Perform basic office functions as needed and assist executives in attaining ticket sales goals using the training and tools provided
  • Assist in servicing new Founding Member accounts
  • Support department with all projects varying in nature from mailings to special events
  • Cultivate relationships with current Founding Members

On a day-to-day basis, the selected candidate will be responsible for:

  • Providing customer service to Founding Member accounts and other Atlanta United fans
  • Answering incoming telephone calls and process requests such as account profile changes, account balance inquiries, matchday questions, etc.
  • Completing projects assigned to them by the Ticket Services Manager

Qualifications and Education Requirements

  • Bachelor’s degree
  • Previous experience working in a customer service support function
  • Previous experience working in a fast-paced environment

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Sales & Marketing: Client Relations/Customer Service
Fan Services Executive - Atlanta United FC (Atlanta, GA)

The Fan Services Executive serves as a liaison between Atlanta United and our season ticket members and fans and delivers the highest level of service through relationship building, account management, renewal and retention efforts and match day activities.  This position will be located in the Georgia World Congress Center prior to moving into Mercedes-Benz Stadium.  

Roles and Responsibilities

•    Develop, enhance and maintain relationships with season ticket members by phone, email and in person.
•    Proactively communicate with season ticket members to determine their needs and become an expert on the products and services offered.
•    Identify, troubleshoot and resolve unusual/adverse situations using a quick response approach and make sound judgment decisions based on available facts.
•    Answer incoming telephone calls, including requests such as account profile changes, account balance inquiries, matchday questions, etc.
•    Collect season ticket member information and manage customer records within Archtics and CRM.
•    Communicate upcoming promotions and other season ticket member benefit information as needed. 
•    Work matchdays and provide service support on concourses to our supporters.
•    Coordinate touchpoints and face-to-face meetings during matchday.
•    Assist department with all projects varying in nature from mailings to special events.
•    Coordinate annual projects related to seat relocation, renewals and playoffs.
•    Accomplish touchpoint and renewal goals.

Qualifications and Education Requirements

•    Bachelor’s degree in Sports Management or related field.
•    2+ years of experience in a customer service support function.
•    2+ years of experience with Ticketmaster, Archtics and CRM
•    Bilingual, Spanish language, candidate preferred.

•    Previous experience working in a fast-paced environment.

Required Skills

•    Customer service orientation with focus on producing quality, timely results with a sense of urgency
•    Strong Interpersonal skills including a positive demeanor, team spirit, and professionalism
•    Judgment and problem solving 
•    Planning, organizing, attention to detail
•    Flexibility and adaptability
•    Time management and multi-tasking
•    High level of computer proficiency (Microsoft Word, Excel, Outlook, PowerPoint)


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


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Sales & Marketing: Promotions
Public Address Announcer - Mercedes-Benz Stadium (Atlanta, GA)

Position Summary

Candidate will be responsible for The Public Address announcing at all Atlanta United FC Soccer Matches at Bobby Dodd Stadium and Mercedes-Benz Stadium. In addition candidate may be responsible for voice over work and event hosting for Atlanta United FC events and marketing.

Roles and Responsibilities

  • Public Address Announcing for Live Event Atlanta United FC Soccer Matches at Bobby Dodd Stadium & Mercedes-Benz Stadium
  • Voice Over Talent for Atlanta United FC marketing, soccer and corporate video
  • Event Host for Atlanta United FC events and marketing groups
  • Public Address Announcer for other soccer events at Mercedes-Benz Stadium

Qualifications and Education Requirements

  • Minimum of 3 year’s experience in the sports/broadcast entertainment field.
  • Strong knowledge of MLS Soccer – game rules, positions  and regulations
  • Strong vocal talent
  • A Unique & Definitive personality
  • Experience in voice over recording studio
  • Experience in hosting live events

Required Skills

  • Be able to work effectively with other departments receiving and communicating instructions via script or live
  • Be able to read and understand PA Scripts
  • Able to concentrate for long periods of time
  • Comfort announcing to crowds over 40,000 people on a microphone
  • Comfort in announcing complex names from a variety of ethnic backgrounds
  • Must be flexible to accommodate shift changes including extended hours, weekends, and evenings
  • Minimum of five years announcing/hosting experience
  • Able to attend all home Atlanta United FC Soccer matches and live events
  • Available to attend appropriate pre-game meetings
  • Receptive to constructive feedback
  • Ability to be spontaneous and react quickly
  • Comfort in working closely with Sr. Director of Game Presentation, Live Events and Stadium Production and various producers and managers
  • Experience working as a PA Announcer/Host in professional or collegiate sports, television, radio or on stage preferred

Qualified candidates must provide samples of work , please include in your application.


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Sales & Marketing: Event Operations/Management
Event Producer - Mercedes-Benz Stadium (Atlanta, GA)

Position Summary

The Event Producer oversees the execution of select special events, promotional activities, and maintains relationships with appropriate vendors, contractors, agencies required for completion of each project and assists with Event Day Soccer Operations.

Roles and Responsibilities

  • Oversees the design and execution of Activation Areas (Callaway Plaza Fan Village and Falcons Landing) prior to each home game. Communicates all plans with Stadium Authorities, coordinates week-to-week physical space layout, determines required utility needs, facilitates execution of agreements with corporate partnership groups, secures required staffing, coordinates contractor/agency logistics and oversees load-in and strike of area.
  • Assists with Event Day Soccer Operations including managing Game Day Event Staff, Soccer Operations Inventory, and other Event Day Stadium logistics.
  • Serve as Game Presentation point of contact for Pre-season Training Camp & Tryouts. Coordinates all logistics related to youth interactive areas, partner activation areas, merchandise sales and oversees camp temporary staff activities.
  • Serves as internal point of contact and coordinator for all activities of AUFC Grassroots Promotional Teams including but not limited to tailgate team, fan patrol and other event day staffing. Facilitates requests for appearances by groups outside of home games.
  • Works closely with other departments to develop engaging environments for promotional activities. Serves as a resource for other departments in event design and implementation.
  • Researches latest trends and technology in Live Events and Promotions to continue to enhance the outside activation experience.

Qualifications and Education Requirements

  • Bachelor’s degree in Marketing or Sports Management
  • 1 – 3 years of work experience in live events, execution of promotional platforms or marketing
  • Basic knowledge of event marketing principles and live events production including mobile events, promotional tours, photo activation and data collection
  • Strong organizational and communication skills

Required Skills

  • Excellent organization and time management skills
  • Excellent grammar and solid writing skills
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Ability to work within strict deadlines?
  • Knowledge of and passion for MLS
  • Demonstrated ability to manage multiple projects simultaneously
  • Demonstrated ability to lead and influence large groups in high pressure environments

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