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Current available jobs in Sales & Marketing:





Sales & Marketing: Ticket Sales
Inside Sales Associate - Atlanta Falcons Football Club, LLC (Atlanta, GA)

About Atlanta United FC

Atlanta United is Major League Soccer’s 22nd franchise and will begin play in 2017 when Mercedes-Benz Stadium opens.  The club’s avid fan base has set MLS records in fan participation with the number of seats already reserved for the inaugural season.  Since club owner Arthur Blank was awarded the franchise in 2014, Atlanta United is emerging as a top flight organization in MLS and in the community.  Atlanta United is a member of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Atlanta Falcons Stadium Company.

Position Summary

The Atlanta United FC Inside Sales Associate position is a 30 hours per week position and the responsibilities include helping the franchise meet its goals while delivering the highest levels of customer service.  There will be 4 to 6 inside sales associates on the Atlanta United ticket sales team.  The requirements for this position include, but are not limited to, those outlined below.  All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities.  This document does not create an employment contract, implied or otherwise.  It is the employer’s discretion to add or change the duties or requirements of this position at any time.  This position requires a dynamic professional, energetic communicator.

Roles and Responsibilities

  • Convert the current Founding membership base into a 25k+ season ticket base.
  • Sell through outbound sales calls, via phone, online meetings and face-to-face sales presentations to executives and individuals in the area to sell tickets.
  • Perform basic office functions as needed and be expected to attain ticket sales using the tools that are provided and creativity that can benefit in a growth of ticket sales such as social selling techniques, live Chat, and e-brochure presentations using 3D Virtual Vending technology.
  • Work information booths are various community events to focus on lead generation.
  • Attend regional team events promoting ticket sales initiatives.
  • Prospect new companies and other organizations to establishing a personal lead base.
  • Establish relationships with large group prospects for referral and up-sell business.
  • Help answer incoming sales calls utilizing up-selling techniques.
  • Attend sales meetings.

Qualifications and Education Requirements

The ideal candidate should be aggressive, competitive, creative, professional, mature, good listener, self-starter and committed to the team concept.  This candidate will also have demonstrated previous involvement in a wide range of activities or clubs.

Required Skills

  • One to two years of customer service and/or sales experience
  • Strong communication skills
  • Customer service skills
  • Positive attitude and team oriented
  • Excellent knowledge of PC systems including Word and Excel

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Sales & Marketing: Ticket Operations
Ticket Operations Assistant - Atlanta United FC (Atlanta, GA)

About Atlanta United FC

Atlanta United is Major League Soccer’s 22nd franchise and will begin play in 2017 when Mercedes-Benz Stadium opens.  The club’s avid fan base has set MLS records in fan participation with the number of seats already reserved for the inaugural season.  Since club owner Arthur Blank was awarded the franchise in 2014, Atlanta United is emerging as a top flight organization in MLS and in the community.  Atlanta United is a member of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Atlanta Falcons Stadium Company.

Position Summary

The Ticket Operations Assistant will provide support and assistance in the areas of ticket resolution, ticket allocation, ticket inventory control, order fulfillment and ticket distribution for Atlanta United.

Roles and Responsibilities

  • Assist in the processing and establishment of season ticket, group and single match ticket accounts.
  • Provide game-day support in the area of the ticket resolution, customer service and will call.
  • Provide daily customer service to season ticket account holders and the general public.
  • Compile data and execute research on various ticketing related issues.
  • Maintain and update mailing lists of current ticket holders, past ticket holders and prospective ticket holders.
  • Coordinate in-house and on-line ticket and parking order fulfillment.
  • Aid in other duties, functions, and tasks as assigned by full-time associates of the department.
  • May supervise part-time event day staff in Ticket Office.

Qualifications and Education Requirements

  • College degree with emphasis in marketing, sports marketing/management, or a related field.
  • Minimum of one (1) year experience in the field of sports.
  • Proficiency with Archtics ticketing system required.

Required Skills

  • Excellent oral communication skills.
  • Excellent time management and organizational skills.
  • Excellent interpersonal skills and the ability to communicate effectively with all socioeconomic groups.
  • Excellent mathematical skills – ability to compute using whole numbers, fractions, decimals and percentages.
  • Ability to operate a variety of computer applications including, but not limited to, Microsoft’s suite of products such as Word, Excel and Outlook, Ticketmaster and customized in-house ticketing system and database.
  • Familiarity with HTML and SQL is preferred.
  • Must be able to work an irregular work schedule to include nights, weekends and holidays.
  • Ability to work well in a team environment.
  • Must have knowledge of the sport of soccer.

The requirements for this position include, but are not limited to, those outlined above.  All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities.  This document does not create an employment contract, implied or otherwise.  It is the employer’s discretion to add or change the duties or requirements of this position at any time.


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