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Sales & Marketing: Ticket Sales
Ticket Sales Executive - Atlanta United FC (Atlanta, GA)

About AMB Sports & Entertainment Group

AMB Sports & Entertainment Group is a subsidiary of AMB Group, LLC, and is comprised of the Atlanta Falcons Football Club, LLC, Mercedes-Benz Stadium, and Atlanta’s Major League Soccer team, Atlanta United FC.

 Atlanta United FC

Atlanta United brings Major League Soccer to the Southeast as the league’s 22nd franchise. The club’s avid fan base has set records in fan participation with 25,000 seats reserved to date for the 2017 inaugural season. The first sports team to play in the state-of-the-art Mercedes-Benz Stadium currently under construction downtown, Atlanta United is owned by one of the city’s most influential businessmen and philanthropists, Arthur M. Blank.

Position Summary

The requirements for this position include, but are not limited to, those outlined below.  All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities.  This document does not create an employment contract, implied or otherwise.  It is the employer’s discretion to add or change the duties or requirements of this position at any time. This position requires a dynamic, professional, energetic, communicator with a successful selling track record (preferred) in collegiate, minor league and/or professional sports.   The Atlanta United FC Ticket Sales team is responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service. 

Roles and Responsibilities

  • Converting the current Founding membership base into a 25k+ season ticket base
  • Responsible for generating revenue mainly via phone; daily expectation of 2.5-3 hours of phone time through 50-100 calls per day
  • Sell through outbound sales calls, via phone, online meetings, and face-to-face sales presentations to executives & individuals in the area to sell tickets 
  • Perform basic office functions as needed and be expected to attain ticket sales using the tools that are provided and creativity that can benefit in a growth of ticket sales such as social selling techniques, live Chat, and e-brochure presentations using 3D Virtual Venue technology
  • Working information booths at various community events to focus on lead generation
  • Attend regional team events promoting ticket sales initiatives
  • Prospect new companies and other organizations to establishing a personal lead base
  • Establishing relationships with large group prospects for referral and up-sell business
  • Helping answer incoming sales calls utilizing up-selling techniques
  • Attending sales meetings

Qualifications and Education Requirements

The ideal candidate should be aggressive, competitive, creative, professional, mature, good listener, self-starting and committed to the team concept. The ideal candidate will have demonstrated previous involvement in a wide range of activities or clubs.

Required Skills

  • 1-5 years telemarketing and/or sales experience with a team, athletic department or event is preferred.
  • Strong communication skills
  • Customer service skills
  • Positive attitude & team oriented
  • Willing to work long hours including weekends and holidays
  • Excellent knowledge of PC systems including Word, Excel and database related packages

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